You may inform us that you wish to refuse a purchase within 7 working days of receipt of the product. You may notify of the cancellation by email at

The goods should be returned undamaged, unopened and in the original packaging within 5 working days of this notification. You should send a copy of the invoice or delivery note and a covering letter indicating your full account number with the returned goods.

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order

In the event of an order cancellation, will refund, within 30 days of receipt by of the returned product, any sums paid, minus the direct delivery costs (transport and order handling costs). Carriage for the return of the goods is payable by the purchaser refunds carriage costs only if the purchaser did not receive the product that was ordered or if the product arrived damaged. can refuse to accept or refund returned articles when the packaging has been opened or when the products have been used or damaged by you.